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FAQs

What is Digital Swiss Gold?
Digital Swiss Gold provides an innovative way to buy, sell, store and gift/transfer gold via a simple to use mobile App. Digital Swiss Gold only sells gold meeting the highest standards including all LBMA (London Bullion Market Association) gold bar specifications and is produced at Valcambi Suisse. All gold is stored securely and safely in non-bank vaults located in Zurich, Switzerland. Your purchase is recorded permanently on the blockchain, and you are issued a proof of ownership through a digital warehouse receipt, which can never be altered. You can access and move your gold anytime and from anywhere using the Digital Swiss Gold mobile app.

How do I know I am getting real gold with my purchase from Digital Swiss Gold?
Digital Swiss Gold only works with premier firms in the gold industry. The physical gold is supplied by the globally recognized leader in precious metals refining, Valcambi Suisse, based in Balerna, Switzerland. From the refiner the gold is transported directly to the vaults at in Zurich, Switzerland.  Once at the vault, the gold is independently checked for quality and weight. It also provides a daily confirmation of gold holdings. On a quarterly basis, Bureau Veritas, provides an independent third-party verification of the gold purity, weight and holdings. Upon confirmation of a gold purchase on the Digital Swiss Gold App, the buyer will receive the time of purchase, the bar serial number, purchase receipt and digital signature.

Additionally, for the safety and security of clients this information will be stored permanently on the blockchain by IBM to create a digital warehouse receipt. Holders of gold on the Digital Swiss Gold App can check their respective holdings, gold bar ownership and serial numbers at any time on the Digital Swiss Gold App or on independent sites maintained by our partners and service providers, IBM and KPMG.

How do I purchase Gold?
Buying gold is simple and straightforward via the Digital Swiss Gold App and Website. Simply sign up for an account, verify your identity and use one of our many methods to transfer funds into your account. You can then choose how much gold you wish to purchase and complete the transaction in a matter of seconds.

How do I know there is gold underlying the Digital Swiss Gold?
The physical gold is supplied by the globally recognized and independently Valcambi Switzerland directly to the vaults in Switzerland. Once at the vault, the gold is independently checked for quality and weight. We also provides a daily confirmation of gold holdings. On a quarterly basis, Bureau Veritas, provides an independent third-party verification of the gold purity, weight and holdings. Upon purchasing gold on the Digital Swiss Gold App, the buyer will receive the time of purchase, the bar serial number, purchase receipt and digital signature. This information will be stored permanently on the blockchain to create a digital warehouse receipt. Holders of gold on the Digital Swiss Gold App can check their respective holdings, gold bar ownership and serial numbers at any time on the Digital Swiss Gold App or on independent sites maintained by our partners and service providers, IBM and KPMG.

Where is the gold located?
For more information please see the video on our website “Learn about the safety of Digital Swiss Gold.”

What are the fees?
There are NO commissions charged for buying gold at the LBMA/IBA PM fixing price. Also, there are NO storage fees for hold the gold at the vault when you purchase through the Digital Swiss Gold App. When you trade, transfer or gift peer-to-peer, there is 0.10% transaction fee on the value of the transaction. There may also be additional fees for money transfers and physical gold delivery.

How do I know my gold is safe?
Safety, security and trust are key concerns for every gold investor. At Digital Swiss Gold, we take these three pillars as seriously as you do. Digital Swiss Gold holds physical gold in non-bank, fully insured vaults located in Switzerland with the highest level of safety and security. Additionally, Digital Swiss Gold uses the latest in blockchain technology to provide permanent ownership rights to all Digital Swiss Gold clients.

For more information please see the video on our website “Learn about the safety of Digital Swiss Gold.”